EUROPEAN CONSUMER CENTRES NETWORK

(ECC-NET)

AUSTRIA

EUROPEAN CONSUMER CENTRE AUSTRIA

EUROPÄISCHES VERBRAUCHERZENTRUM

Director: Georg Mentschl

Mariahilfer Straße 81

1060 Wien

Tel:  + 43/1 588 77 0 (general line)

Europa-Hotline 0810 – 810 225 (only available in Austria)

Fax + 43/1 588 77 71

e-mail: info@europakonsument.at

URL:  www.europakonsument.at

BELGIUM

EUROPEAN CONSUMER CENTRE BELGIUM

EUROPEES CENTRUM VOOR DE CONSUMENT

CENTRE EUROPÉEN DES CONSOMMATEURS

Director: Edith Appelmans

Hollandstraat 13 / rue de Hollande 13

1060 Brussel/Bruxelles

Tel:  +32/2 542 33 46 (NL)/ +32/2 542 33 89 (FR)

Fax +32/2 542 32 43

Url:  www.eccbelgium.be

BULGARIA

EUROPEAN CONSUMER CENTRE BULGARIA

Director: Albena Palpurina

Bacho Kiro street No14

Bg-1000 Sofia

Tel: +359/ 298 676 72

Fax: +359/ 298 755 08

e-mail: ecc.bulgaria@kzp.bg

Url: http://ecc.kzp.bg/

CYPRUS

EUROPEAN CONSUMER CENTRE CYPRUS

Ευρωπαϊκό Κέντρο Καταναλωτή Κύπρου

Director: Phrosso Hadjiluca

c/o Competition and Consumers Protection Service (CCPS), Ministry of Commerce, Industry and

Tourism

6, Andreas Araouzos

1421 Nicosia

Tel +357/2286 7100

Fax: +357/22 375120

e-mail:  ecccyprus@mcit.gov.cy

Url:  www.ecccyprus.org

e-mail: info@eccbelgium.be

CZECH REPUBLIC

EUROPEAN CONSUMER CENTRE THE CZECH REPUBLIC

EVROPSKÉ SPOTŘEBITELSKÉ CENTRUM

Director: Tomáš Večl

Štěpánská 15

120 00 Prague

Tel:  +420/296 366 155

e-mail:  esc@coi.cz

Url:  www.coi.cz ; www.coi.cz/esc

DENMARK

EUROPEAN CONSUMER CENTRE DENMARK

FORBRUGER EUROPA

Director: Peter Fogh Knudsen

Amagerfaelledvej 56

DK-2300 Copenhagen S

Tel: +45/32 66 90 00

Fax:  +45/32 66 91 00

e-mail:  info@forbrugereuropa.dk

Url: www.forbrugereuropa.dk

ESTONIA

EUROPEAN CONSUMER CENTRE ESTONIA

EUROOPA LIIDU TARBIJA NÕUSTAMISKESKUS

Director: Silvia Ustav

Kiriku 4

15071 Tallinn

Tel: +372/6201 708

Fax +372/6201 701

e-mail consumer@consumer.ee

Url www.consumer.ee

FINLAND

EUROPEAN CONSUMER CENTRE FINLAND

EUROOPAN KULUTTAJAKESKUS

Director: Leena Lindström

P.O. BOX 5

Box 5

00531 Helsinki

Tel: +358 10 19 46 76

Fax +358/9 8764 398

e-mail ekk@kuluttajavirasto.fi

Url: www.ecc.fi

FRANCE

EUROPEAN CONSUMER CENTRE FRANCE

CENTRE EUROPEEN DES CONSOMMATEURS

Director: Bianca Schulz

c/o Euro-Info-Verbraucher e.V.

Rehfusplatz 11

D-77694 Kehl

Tel: +49/78 51 991 48 0

0820/200 999 (only accessible from France)

Fax +49/78 51 991 48 11

e-mail info@euroinfo-kehl.eu

Url: www.euroinfo-kehl.eu

GERMANY

EUROPEAN CONSUMER CENTRE GERMANY

EUROPÄISCHES VERBRAUCHERZENTRUM DEUTSCHLAND

Director : Bernd Krieger

c/o Euro-Info-Verbraucher e.V.

Rehfusplatz 11

D-77694 Kehl

Tel: +49/7851 991 48 0

Fax +49/7851 991 48 11

e-mail: info@euroinfo-kehl.eu

Url: www.euroinfo-kehl.eu

Address 2: Kiel office

Andreas-Gayk-Straße 15

D-24103 Kiel

Tel: +49/431 590 99 50

Fax +49/431 590 99 77

e-mail: evz@evz.de

Url: www.evz.de

GREECE

EUROPEAN CONSUMER CENTRE GREECE

Ευρωπαϊκό Κέντρο Καταναλωτή

c/o Hellenic Ministry of Development

Director:

Kanigos Square

GR – 10 181 Athens

Tel: +30/210 3847253

Fax: +30/210 3847106

e-mail: infoecc@efpolis.gr

Url: www.eccefpolis.gr

HUNGARY

EUROPEAN CONSUMER CENTRE HUNGARY

EURÓPAI FOGYASZTÓI KÖZPONT

Director: György Morvay

Logodi u. 22-24

1012 Budapest

Tel: +36/1 473 0338

Fax: +36/1 331 7386

e-mail: info@efk.hu

Url: www.efk.hu

ICELAND

EUROPEAN CONSUMER CENTRE ICELAND

EVRÓPSKA NEYTENDAAÐSTOÐIN

ENA – ECC ICELAND

Director: Hildigunnur Hafsteinsdóttir

Hverfisgata 105

101 Reykjavik

Tel: +354/ 545 1200

Fax: +354/ 545 1212

e-mail: ena@ena.is

Url: www.ena.is

IRELAND

EUROPEAN CONSUMER CENTRE DUBLIN

Director: Ann Neville

13a Upper O’Connell Street

Dublin 1

Tel: +353/1 809 06 00

Fax: +353/1 809 06 01

e-mail: info@eccireland.ie

Url: www.eccireland.ie

ITALY

EUROPEAN CONSUMER CENTRE ITALY

CENTRO EUROPEO CONSUMATORI

Director: Federico Vicari

Via G.M. Lancisi 31

00161 Roma

Tel: +39/06 442 38 090

Fax: +39/06 441 18 348

e-mail: info@ecc-netitalia.it

Url: www.ecc-netitalia.it

LATVIA

EUROPEAN CONSUMER CENTRE LATVIA

EIROPAS PATĒRĒTĀJU INFORMĒŠANAS CENTRS

c/o Patērētāju Tiesību Aizsardzības Centrs-Consumer Rights Protection Centre

Director: Aija Gulbe

Kr. Valdemara Street 157-228

1013 Riga

Tel: +371/738 8625

Fax: +371/738 8625

e-mail: info@ecclatvia.lv

Url: www.ecclatvia.lv

LITHUANIA

EUROPEAN CONSUMER CENTRE LITHUANIA

EUROPOS VARTOTOJŲ CENTRAS

Director: Viktorija Ostrauskiene

J. Basanavičiaus st. 20-11

LT 03224 Lithuania

Tel: +370/5/2650368

Fax: +370/5/2623123

e-mail: info@ecc.lt

Url: www.ecc.lt

LUXEMBOURG

EUROPEAN CONSUMER CENTRE LUXEMBOURG

CENTRE EUROPEEN DES CONSOMMATEURS-GIE LUXEMBOURG

Director: Karin Basenach

55 rue des Bruyères

L-1274 Howald

Tel: +352 26 84 641

Fax: +352 26 84 57 61

e-mail: info@cecluxembourg.lu

Url: www.cecluxembourg.lu

MALTA

EUROPEAN CONSUMER CENTRE MALTA

Director: Claude Sammut

Annex to Consumer & Competition Division

47A, South Street,

Valletta, Malta

Tel: +356 21 22 19 01

Fax: +356 21 22 19 02

e-mail: ecc.malta@gov.mt

Url: www.eccnetmalta.gov.mt

THE NETHERLANDS

EUROPEAN CONSUMER CENTRE THE NETHERLANDS

EUROPEES CONSUMENTEN CENTRUM

Director: Patricia de Bont

Catharijnesingel 55, 5th floor

3511 GD Utrecht

P.O. Box 487

3500 AL Utrecht, the Netherlands

Tel: +31/(0) 30 232 64 40

Fax: +31/(0)30 234 2727

e-mail: info@eccnl.eu

Url: www.eccnl.eu

NORWAY

EUROPEAN CONSUMER CENTRE NORWAY

FORBRUKER EUROPA

Director: Elisabeth van Riessen

P.O.Box 4594 Nydalen

0404 Oslo

Tel: +47 23 400 500

Fax: +47 23 400 501

e-mail: post@forbrukereuropa.no

Url: www.forbrukereuropa.no

POLAND

EUROPEAN CONSUMER CENTRE POLAND

EUROPEJSKIE CENTRUM KONSUMENCKIE

Director: Piotr Stańczak

Plac Powstańców Warszawy 1

00 950 Warsaw

Tel: +48/22 55 60 118

Fax: +48/22 55 60 359

e-mail: info@konsument.gov.pl

Url: www.konsument.gov.pl

PORTUGAL

EUROPEAN CONSUMER CENTRE PORTUGAL

CENTRO EUROPEU DO CONSUMIDOR

Director: Maria do Céu Costa

Praça Duque de Saldanha, 31-1°

1069-013 Lisboa

Tel: +351/21 356 47 50

Fax: +351/21 356 47 19

e-mail: euroconsumo@dg.consumidor.pt

Url: http://cec.consumidor.pt

ROMANIA

EUROPEAN CONSUMER CENTRE ROMANIA

CENTRUL EUROPEAN AL CONSUMATORILOR ROMANIA

Director: Razvan Resmerita

Bd. Nicolae Balcescu nr. 32-34, etaj 4, cam. 16

Sector 1, Bucharest,

RO-010055

Tel: + 40/ 21 3157149

FAx: + 40/ 21 3157149

Fax: + 40/ 21 3110242

e-mail: office@eccromania.ro

Url:  www.eccromania.ro

SLOVAKIA

EUROPEAN CONSUMER CENTRE SLOVAKIA

EURÓPSKE SPOTREBITEL’SKÉ CENTRUM

Director: Dženšίda Veliová

Mierová 19

827 15 Bratislava

Tel: 00421/2 4854 2019

Fax: 00421/2 4854 1627

e-mail: ecc@economy.gov.sk

Url: www.economy.gov.sk/ecc

SLOVENIA

EUROPEAN CONSUMER CENTRE SLOVENIA

EVROPSKI POTROŠNIŠKI CENTER

Director: Jana Huč Uršič

1000 Ljubljana

Frankopanska 5

Tel: +386 1 432 30 35

Fax: +386 1 433 33 71

e-mail: epc@epc.si

Url: www.epc.si

SPAIN

EUROPEAN CONSUMER CENTRE SPAIN

CENTRO EUROPEO DEL CONSUMIDOR

Director: José Maria Tamames Rivera

Principe de Vergara 54

28006 Madrid

Tel: +34/ 91 822 45 55

Fax: +34/ 91 822 45 62

e-mail: cec@consumo-inc.es

Url: http://cec.consumo-inc.es

SWEDEN

EUROPEAN CONSUMER CENTRE SWEDEN

KONSUMENT EUROPA

Director: Jolanda Girzl

Lagergrens gata 8

Box 48

65102 Karlstad

Tel: +46/54 – 19 41 50

Fax: +46/54 – 19 41 59

e-mail: info@konsumenteuropa.se

Url: www.konsumenteuropa.se

UNITED KINGDOM

EUROPEAN CONSUMER CENTRE UK

Director: Jediah Mayatt

1 Sylvan Court, Sylvan Way,

Southfields Business Park

BASILDON Essex UK SS15 6TH

Tel: +44 (0)8456 04 05 03 (Monday to Friday: 10:00am to 3:00pm)

Fax: +44 (0)8456 08 96 00

e-mail: ecc@tsi.org.uk

Url: www.ukecc.net

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